returns policy

Chik will gladly refund, credit or exchange all returns made within 30 days of purchase if the item reaches us in the original condition in which it was shipped.

Faulty items will be replaced where possible, or a refund or credit given on receipt of the returned item. Please attach the receipt of your return postage charge and we will refund your postage plus the full purchase amount of your order.

Should your return not be due to an error on the part of Chik, the shipping costs will be deducted from your refund.

Refunds and exchanges are processed within 24 hours of receipt. Please ensure your name, address, phone number and email address are clearly indicated to enable prompt processing.

Please send returns to:

Chik

3/58 Davis Street

Kew, Victoria, 3101

Australia

Please Note: For all returns, Chik recommends you use a carrier that offers shipment tracking.